Refund policy

Returns and Exchange Policy
We are committed to providing high-quality products and ensuring customer satisfaction. Please review our returns and exchange policy carefully.
1. Eligibility for Returns
  • Returns are accepted within 30 days of the original delivery date.
Items must be:
A: Unworn and unused
B. In their original packaging, including all tags, labels, inserts, and proof of purchase.
C: In resalable condition
We reserve the right to deny returns that do not meet these conditions.
2. Non-Returnable Items
For health, safety, and legal reasons, the following items are non-returnable and non-exchangeable: 
  • Footwear or apparel that has been worn, washed, or altered
  • Custom or personalized products
  • Clearance or “final sale” items
3. Exchange Policy
  • Exchanges are only offered for identical items in a different size or color, subject to availability.
  • We do not offer exchanges for different styles or products.
  • If your requested exchange item is unavailable, a refund may be issued per the terms below.
4. Refund Process
  • Approved refunds will be issued to the original form of payment within 7–10 business days after the returned item is inspected and accepted.
  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping unless the item was incorrect or defective upon arrival.
5. Defective or Incorrect Items
  • Claims for defective or incorrect items must be reported within 7 days of receipt.
  • Items will be inspected upon return, and the company reserves the right to deny refunds or exchanges if defects are determined to be the result of misuse, improper care, or normal wear and tear.
6. Return Authorization Required
  • All returns must be authorized through our Returns Portal or Customer Service.
  • Unauthorized returns may be rejected or returned to sender at the customer’s expense.